Privacy Policy
for Cafe Coco North (coconorth.com)
Last Updated: June 1, 2025
Welcome to Cafe Coco (“we,” “us,” “our,” or “Cafe Coco”). We are committed to protecting the privacy of our visitors and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://coconorth.com/ (the “Site”), including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data: Personally identifiable information, such as your name, email address, and telephone number, and any other information you voluntarily provide to us when you fill out our contact form or otherwise communicate with us (e.g., for inquiries about our products, services, catering, or custom cakes).
Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.
Cookies and Tracking Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our “Cookies and Tracking Technologies” section below.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
Respond to your inquiries, questions, and comments and provide customer support (e.g., via the contact form).
Fulfill and manage orders, payments, and other transactions related to our bakery, eatery, and catering services (if applicable, though current information doesn’t confirm online orders).
Send you information about our products, services, special offers, and events, if you have opted in to receive such communications.
Improve our website, products, and services.
Monitor and analyze usage and trends to improve your experience with the Site.
Maintain the security and operation of our Site.
Comply with legal and regulatory requirements.
3. How Information is Collected
We collect information in the following ways:
Directly from you: When you fill out our contact form, send us an email, or otherwise communicate with us.
Automatically: Through cookies and other tracking technologies when you browse our website.
4. Disclosure of Your Information
We do not sell, trade, rent, or otherwise share your Personal Data with third parties for their marketing purposes without your explicit consent. We may share information we have collected about you in certain situations:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Service Providers: We may share your information with third-party vendors, service contractors, and other third parties who perform services for us or on our behalf (e.g., website hosting, data analysis, email delivery, customer service). These third parties will only have access to your information to the extent necessary to perform their functions and are obligated to protect your information.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred as part of the transaction.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, and other tracking technologies to collect information about your Browse activities over time and across different websites following your use of our Site.
Cookies: A cookie is a small file placed on your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site.
Web Beacons: Pages of our the Site and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (e.g., recording the popularity of certain website content and verifying system and server integrity).
Most browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please be aware that such action could affect the availability and functionality of the Site.
6. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
8. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you wish to exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable data protection laws.
9. Third-Party Links
The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.
10. Children’s Privacy
Our Site is not intended for children under the age of 13 (or a higher age threshold where applicable by local law), and we do not knowingly collect personal information from children under this age. If we learn that we have collected personal information from a child under this age without parental consent, we will take steps to delete the information as soon as possible. If you believe we might have any information from or about a child under this age, please contact us.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Cafe Coco
146 W. Bayfield St.
Washburn WI 54891
goodeats@coconorth.com
(715) 373-2253
Via our website contact form: https://coconorth.com/contact